To stay viable in a globally competitive market, organizations need to:

• Create shared understanding their strategic thrust
• Build knowledge of its products, services and customer relationships among its people
• Open up communications and linkages among globally dispersed teams

It therefore is vitally important for an organization to align its workforce learning initiatives with business goals to formulate learning objectives that are apt and focused. 2KnowBiz achieves this alignment for maximizing impact on performance through these four approaches:

• Knowledge-Skills:This approach helps identify the gaps between the existing and the desired knowledge and skills the workforce must possess to perform a job
• Job-Responsibility-KRA: To validate the prerequisite responsibilities and measures of performance for a particular job, and determine the additional knowledge and skills required to improve performance
• Process-Task-Compliance: To map process non-compliances to learning gaps that need to be closed for cross-functional collaboration and high-quality execution
• Role-Competency: To identify workplace behaviors and learning paths that provide a benchmark for exemplary role performance and future career progression